Last updated: October 2, 2026
This policy explains the information ZEPHY may process when you use the platform, create an account, make a purchase, enroll in a course, contact support or use instructor features.
1. Information we may collect
Depending on how you use the platform, we may process your name, email address, phone number, account information, order history, course enrollments, progress, support messages, information needed for payment processing, technical connection data and language preferences.
2. How information is used
Information is used to create and secure accounts, process payments and orders, provide course access, track progress, send transactional communications, provide support, prevent abuse, administer instructor activity and improve the platform.
3. Payments and service providers
Payments may be processed by external providers enabled on the platform. ZEPHY does not ask users to send secret codes, wallet passwords or other confidential payment credentials by email.
4. Cookies and local storage
The platform may use cookies or similar technologies required for accounts, carts, sessions, security, language preferences and WordPress, WooCommerce or Tutor LMS services.
5. Sharing of information
We do not sell personal data. Some information may be shared only when needed with technical, payment, hosting or email providers, or with an instructor for delivery of that instructor's course, limited to what is required for the relevant service.
6. Instructors
An instructor may receive only the information reasonably needed to administer their learners and courses. Instructors may not use this information for unrelated purposes, sell it or share it without authorization.
7. Retention and security
Information is retained as long as reasonably needed to provide services, meet administrative and financial needs, handle disputes and protect the platform. Reasonable safeguards are used to limit unauthorized access, although no computer system can be guaranteed completely invulnerable.
8. Your requests
To request access, correction or, where applicable, deletion of certain personal information, contact support@vitalhernezephy.com. Some information may need to be retained for security, transactions, accounting or other applicable obligations.
9. Changes
This policy may be updated when platform features, providers or applicable requirements change.